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Help Center

About iviBuy

iviBuy, as a leading integrated global e-commerce platform, is committed to providing a unparalleled Chinese goods procurement experience for global users. We not only provide basic services such as purchasing and cargo forwarding, but also integrate high-end processes such as quality spot checks, customs declaration and taxation, and after-sales service to ensure that users enjoy a worry-free experience from selection to receipt.

In the field of international logistics, we have joined hands with top partners to provide users with safe and efficient international sea transportation services. Although this service is provided by a third party, we always insist on strict quality control.

iviBuy focuses on meeting the deep-seated needs of global users for "reverse overseas shopping". We are not only the deliverer of goods, but also the bridge of culture. We strive to create the most convenient, cost-effective and safe and reliable shopping and freight experience for users, so that every user can feel the quality and charm from China.

Our team is composed of top technical elites and professional service talents in the industry. They have rich experience and excellent abilities, and are committed to providing users with services beyond expectations. Our customer service team is on standby 24/7, providing professional and intimate services to users uninterruptedly, ensuring that the needs of every user can be responded to in a timely and effective manner.

iviBuy is determined to become a benchmark for industry services and lead the global e-commerce industry to higher and further development fields. We promise to continue to pursue excellence and bring users a more high-quality, efficient and convenient shopping experience.

Thank you for your trust in iviBuy, we will be your best choice!

Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.