Help Center
Help Center

7 . How does shopping agent service charge?

iviBuy promise for free shopping agent service.

Apart from the item cost and shipping fee, For orders from common shopping platform, iviBuy require no handling fees. (Users can choose to buy value-added service according to their own needs.)

The total cost of Shopping Agent service= Item cost +International shipping fee+ Customs charges

Item costs = Product price+ Domestic shipping fee (from the seller to iviBuy warehouse)

International shipping fee: Calculated according to weight, shipping method, and destination 

Customs charges: Customs declaration cost for a parcel is generally RMB 8.00 (Depending on the shipping method).

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Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.