[Special Reminder] Before browsing the information on this Platform and accepting the services provided by this Platform, users (referred to as "you") are required to read carefully the terms of the "iviBuy User Registration and Service Agreement" (hereinafter referred to as "this Agreement") including the bold content, as well as other documents related to the services provided by this Platform, which are attached to or associated with this Agreement (hereinafter referred to as "this Platform" or "iviBuy", and unless otherwise specified, "this Platform" also refers to the owner and operator of this Platform). This Platform fully values and protects your personal privacy and other related personal information. Therefore, this Platform has formulated a "Privacy Policy", which you should also carefully read and fully understand.

If you have any questions during the process of reading and understanding this Agreement, you can contact the customer service of this Platform in the manner prescribed in this Agreement. If you do not agree with any terms of the Agreement, you should immediately stop accessing this Platform and stop accepting the services provided by this Platform. Otherwise, it will be deemed that you agree to and are willing to abide by this Agreement.

This Agreement may be updated by this Platform from time to time. Once the updated agreement terms are announced, they shall take legal effect and replace the original agreement terms. You can check the latest version of the agreement terms on this Platform. Your behavior prior to the update of the agreement terms shall still be governed by the valid agreement terms at that time. After modifying the agreement terms, if you do not accept the modified terms, please immediately stop using the services provided by this Platform. Users who continue to use the services will be deemed to have accepted the modified Agreement.

Text of "iviBuy User Registration and Service Agreement"

Introduction

[Read Carefully]

Before you click "Agree" to register during the process of applying to become a user of this Platform, you should carefully read the following agreement. Please be sure to carefully read and fully understand the relevant terms in the agreement, including:

1. Terms that exempt or limit liability as agreed upon with you;
2. Terms that specify applicable laws and jurisdiction;
3. Various important prompts and terms related to business.

[Description of Agreement]

1. Scope of This Agreement:

(1)Main Text of the iviBuy User Registration and Service Agreement: iviBuy User Registration and Account Terms; iviBuy Platform Information Technology Service Terms; Disclaimer and Limitation of Liabilities Terms; Applicable Law and Dispute Resolution Terms.

The above-mentioned terms are jointly adhered to by the owner and operator of this Platform, Yibafa co., Limited, and you.

(2)Service Rules of Third-Party Service Providers: Third-party Purchasing Agent Service Provider Service Rules; Third-party Logistics Service Provider Service Rules. The aforementioned rules of third-party service providers are authorized by the service provider on the premise of agreeing to the terms and are also recognized by this Platform. You and the third-party service provider are jointly obligated to follow these rules.

(3)Other protocol terms that are timely released by this Platform due to operational needs, as well as rules set by this Platform to execute the agreement or provide services, all constitute the scope of this Agreement.

1. Signing and Effectiveness of this Agreement:

When you fill out the information as prompted on the registration page, click "Agree to the Agreement," and complete all registration procedures, it means that you have fully read, understood, and accepted all the contents of this Agreement. If you have any disputes with this Platform, this Agreement shall apply. During the process of reading the agreement, if you do not agree with any relevant agreement or any of its provisions, you should immediately stop the registration process.

1. User Qualifications:

This Platform only provides information technology services related to purchasing goods on behalf of non-Chinese natural persons, legal persons, or other organizations. You should ensure that you have full civil capacity and provide your personal information (specifically based on the scope specified in the "Privacy Policy") and relevant certifications to this Platform. Otherwise, this Platform has the right to refuse to provide services to you or to stop providing services to you at any time. This Platform does not conduct substantive audits of the personal information you provide. You should ensure the authenticity and accuracy of the relevant information yourself. Any operations or actions you take on this Platform will be deemed as your genuine intention, and you shall bear corresponding responsibilities accordingly.

1. You agree that under this Agreement, the operator of this Platform may change due to adjustments to iviBuy's business. The changed operator of this Platform and you shall jointly perform this Agreement and provide services to you. The change of the operator of this Platform shall not affect your rights under this Agreement. The operator of this Platform may also add new Platform operators due to the provision of new Platform services. If you use the newly added services of the Platform, it shall be deemed that you agree to jointly perform this Agreement with the newly added Platform operator regarding the new Platform service. When a dispute arises, you can determine the subject responsible for fulfilling the contract with you and the opposing party to the dispute based on the specific service you use and the specific behavior object that affects your rights.

Part I Main Text of iviBuy User Registration and Service Agreement

1. iviBuy User Registration and Account Terms
   • You should sign this Agreement, complete the registration process, and follow the rules and procedures set by the Platform. Only after completing the registration process, providing genuine personal information accepted by the Platform, can you become a valid iviBuy user and obtain membership qualifications. If you have provided personal registration information to the Platform and accepted services before the initial signing of this Agreement, you agree that iviBuy may directly access the personal information you have provided when you first sign this Agreement, thereby exempting you from providing registration information again. However, after your initial signing and registration under this Agreement, the Platform may require you to re-sign this Agreement when logging in, but you are not required to repeat the registration process at that time.

1.2 When becoming a valid user on the Platform, a personal account will be assigned to you. You are responsible for setting and securely managing your account password. Failure to do so may result in financial loss for which the Platform is not liable. In the event of abnormal occurrences such as loss or tampering of your account password, you should immediately contact the Platform to report it or take other security measures. The Platform cannot guarantee the timely and effective implementation of these measures.

1.3 To ensure successful registration, you should provide valid identity information, including but not limited to proof of identity, a dedicated contact phone number, and a dedicated email. It is your responsibility to ensure that the provided contact information remains accurate and up to date. If there are any changes to the provided identity information or contact details, you should promptly update this information in your account.

1.4 During the service process, the Platform will periodically send necessary information related to its operations, as well as to your purchasing and logistics services. It is essential that you truthfully provide a legally valid information receiving address or method during account registration. Failure to do so may result in your inability to receive the corresponding services or relevant information. By agreeing to this, you acknowledge that, subject to compliance with local laws, the Platform has the right to send commercial information to you through the provided address or method.

1.5 To ensure compliance with the Platform's operations, you agree that the Platform may verify your real identity information in response to legal requirements in your location. For this purpose, we may submit this information to third parties and determine whether to accept your registration or provide services based on the verification results obtained from these third parties. The Platform does not assume any responsibility for the verification process or its results.

1.6 To ensure the security of funds in transactions on the Platform, you need to bind your personal bank account or another legally authorized payment tool account. The Platform does not examine the legality of your personal payment account or the source of funds; you are solely responsible for ensuring their legality and compliance. Any personal financial losses or losses incurred by the Platform due to non-compliance will be your responsibility.

1.7 You should use your account according to the functions set by the Platform. Through your account, you can modify your personal information, check the status of your service orders, and inquire about the benefits available to you. It should be noted that the information displayed in your account may not be timely or accurate. The actual results achievable within the Platform will prevail.

1.8 You can independently recharge your account through the Platform’s designated recharge function. The recharged amount is pre-paid to the Platform operator for services rendered on your behalf. This amount will be specifically used for your financial transactions within the Platform. To facilitate your transactions or operations, you authorize the Platform operator to use the transaction results on the Platform to pay the recharged amount to purchasing service providers (who will then pay the purchase price to the specified goods vendor), logistics service providers, the Platform operator, or other entities entitled to receive payments under this Agreement. If the balance in your account is insufficient to cover these payments, you must top up or make additional payments to complete the transaction. You can independently request a refund of the unused amount in your recharge account, except in cases where there are outstanding transactions or unsettled amounts on the Platform. The funds in your recharge account do not accrue interest payable by the Platform operator.

1.9 The Platform has the right to supervise your account recharge activities and take control measures against suspicious or illegal behaviors. You must ensure that the source of recharged funds is legal and that your recharge activities do not violate any applicable laws, or infringe upon the legitimate rights of any third party. Otherwise, we have the right to suspend your recharge activities, freeze your recharge account, and report your actions to relevant official agencies.

1.10 The points and coupons displayed in your account are for your use within the Platform according to the relevant rules. You cannot request to convert them into cash or other property, transfer them to others, or continue their use if not in compliance with the rules.

1.11 If you obtain the qualifications of a promoter according to the Platform's rules, you can use the promoter function in your account to conduct relevant promotions and marketing activities related to iviBuy. At that time, you are required to comply with the Platform's relevant rules. If you have obtained the promoter qualifications through a cooperation contract with a third-party promotion service provider, the Platform will review your cooperation contract with the promotion service provider and will open, modify, or terminate the permissions in your account according to the instructions of the promotion service provider.

1.12 You are aware that the Platform will gradually stop accepting independent promoters directly receiving services from the Platform. In this case, you should sign a cooperation contract with the third-party promotion service provider to enter the Platform as a contracted promoter. The Platform will notify you of the contractual arrangements with the promotion service provider. If you disagree with cooperating with the promotion service provider, you can refuse to sign the cooperation contract, but you will not have the qualifications of a promoter, and the Platform will not grant you promoter permissions in your account. After refusing to sign the aforementioned cooperation contract, if you have not withdrawn any entitlement from the promoter account on this platform, this platform will entrust the third-party promotion service provider to pay you. At that time, this platform will no longer be liable for any entitlement payment obligations to you.

1.13 As a contracted promoter of a promotion service provider entering the Platform, the Platform will consider you as a representative of the promotion service provider. The results of your actions will be assumed by the promotion service provider. Any income or losses arising from your promotional or intermediary services on the Platform will be confirmed and settled between you and the promotion service provider, and the Platform will no longer bear any payment or compensation obligations. Your status as a contracted promoter does not affect your rights and obligations as a user.

1.14 The personal entitlement information displayed in your Platform promoter account is data aggregated and provided by the final obligor of the relevant entitlements. This information does not constitute your personal property or serve as a basis for asserting property rights. If you are a contracted promoter of a promotion service provider entering the Platform, this personal entitlement information serves as a reference for you to claim rights from the promotion service provider with whom you have signed a contract. Whether you can obtain the aforementioned personal entitlements depends on the behavior of the final obligor and the promotion service provider, for which the Platform assumes no responsibility.

1.15 Unless otherwise specified, the personal entitlement amount displayed in your Platform promoter account is the unpaid tax amount. When extracting or claiming these entitlements, you should bear and pay the tax on your own.

1.16 Upon obtaining your account on the Platform, the Platform will automatically generate your "invitation code" (or other codes, links, or technical tools with similar referral functions, collectively referred to as "invitation code"). You can use this code to invite others to register as users on the Platform and qualify as referrers, thus enjoying exclusive benefits as the referrer. The payment entity for these benefits may be the Platform or a third party with which the Platform cooperates. If you apply for a Platform account through someone else's invitation code, you agree that the Platform has the right to disclose necessary personal information and your service information (limited to information of order amounts and time) to the referrer unless otherwise stipulated by the Platform's rules. The referrer benefits resulting from your referral activity have a validity period of one year, starting from the date the referred person registers as a user on the Platform. If the referred person closes their account within one year of registration, the associated benefits with you will be terminated.

1.17 Your account is the property authorized for your exclusive use by the Platform. You are solely permitted to use it and may not authorize, transfer, or lend it to others. Otherwise, the Platform has the right to reclaim your account, take measures such as freezing, closing, or limiting your account, and you will be responsible for any consequences resulting from such actions. Your account also does not constitute an inheritance under law, and the Platform has the right to freeze the account if you do not use it for more than six consecutive months. If no request to restore the account is received within six months after it has been frozen, the account may be cancelled.

1.18 You can only engage in activities permitted by the laws and regulations of your location through your exclusive account. If any behavior under your personal account is identified or reported by any official authorities as violating local laws and regulations, public order, or good customs, the Platform has the right to refuse to provide services for your account and submit the relevant information and evidence to the official authorities.

1.19 The Platform agrees to accept your user qualifications held on other Platforms recognized by iviBuy and provide services to you based on this recognition. Other Platforms recognized by iviBuy are limited to situations where the Platform is allowed to access your account information due to asset transfers, entity mergers, or cooperative agreements. In these cases, the Platform will directly confirm your account eligibility on iviBuy based on the information from the other Platform. Your continued use of the Platform under these circumstances indicates your consent to the Platform accessing your information through other Platforms. If you disagree, please stop using the Platform immediately and follow the user registration process set by the Platform.

1.20 The Platform will not allow accounts from third-party Platforms to be bound to your account on this Platform, except when the account originates from a third-party Platform with which the Platform has a cooperative relationship. To ensure account security, this Platform will inform you of the applicant's information and intentions to link their account on a third-party Platform to yours through pop-ups or other means. You must ensure that the account being linked is managed by you and that you have the right to dispose of it, or that you have consented to share it before accepting the link. After you confirm the link, the Platform will send you a risk notification and unbinding method to your email address. Please pay attention to your email information in a timely manner. If you find that others have fraudulently used or stolen your account on this platform for binding, you should be able to unbind and contact this platform to take account security management measures at that time. However, the Platform does not guarantee the sufficiency, effectiveness, or timeliness of these measures.

1.21 Unless otherwise stipulated in this Agreement, the Platform reserves the right to immediately close your account, refuse your login and usage without prior notice under the following circumstances:

(1) You engage in illegal or irregular transactions or suspicious transactions of large amounts using iviBuy services;

(2) You collude with purchasing service providers, goods sellers, or others to carry out false, fraudulent, or money laundering transactions;

(3) You harm the legitimate rights and interests of the Platform or third parties by way of account binding;

(4) You repeatedly breach contracts in transactions with relevant parties on the Platform;

(5) You are listed on a sanctions list by some country;

(6) Official authorities of the relevant country or region request the Platform to stop serving you;

(7) Other circumstances where the Platform deems it necessary to close your account.

1.22 If your account is closed, it will not affect transactions conducted before the closure. You are still obligated to fulfill your obligations under this Agreement with relevant parties. You agree that the Platform operator may first use the unredeemed recharge funds in your account to pay for your outstanding payments on the Platform and then return the balance to you.

1.23 If you are a legal entity or another organization, or if you are not accepting the Platform's information intermediary services or purchasing and logistics services for personal consumption, you understand and agree that you are not considered a consumer user and do not enjoy the rights exclusively granted to consumers by law.

1. iviBuy Platform Information And Technology Service Terms

2.1 This Platform provides you with information technology and intermediary services through the construction of an online product search and purchasing transaction matching service system. Its service content includes:

(1) Searching and locating product information from third-party e-commerce Platforms.

(2) Supporting your submission of purchasing service demands, facilitating the creation of agent purchasing service (hereinafter referred to as "purchasing service ") orders with third-party purchasers (hereinafter referred to as "purchasing service providers").

(3) Facilitating the submission of logistics service demands for your purchasing products, leading to the creation of logistics service orders with third-party logistics service providers (hereinafter referred to as "logistics service providers").

(4) Allowing you to communicate independently with the purchasing service provider regarding order execution.

(5) Providing information on the execution status of orders.

(6) Allowing you to independently access and maintain your exclusive account.

(7) Providing other information and intermediary services for your operational needs.

2.2 This Platform provides you with product information search (including specific searches based on designated product links, as well as random searches without specific links), location (based on the links for product sales provided by third-party e-commerce Platforms), and intermediary services for your purchasing demands. The product information obtained through the aforementioned services on this Platform (including but not limited to product name, product specifications, product images, product price, seller information, etc.) is from third-party e-commerce Platforms. This Platform does not sell goods nor accept sellers to join this Platform for the purpose of selling goods, so the information you browse through the search service on this Platform may not be accurate. This Platform has no obligation to examine or guarantee the authenticity and legality of information from third-party e-commerce Platforms and the behavior of sellers. It is recommended that you carefully identify before choosing to carry out transactions.

2.3 For products displayed on this Platform that are not actively searched for by yourself but are displayed by this Platform, you are informed that such information is of limited effectiveness and uncertainty. You understand and agree that:

(1) The above information is sourced from third-party e-commerce Platforms, and this Platform does not guarantee the truthfulness and accuracy of this information. If you are interested in this information, you should independently click on the product link or visit the third-party e-commerce Platform for confirmation.

(2) The above information is randomly obtained through information technology by this Platform, and this Platform has no obligation or ability to review the authenticity and legality of this information. It is not advisable for you to use this information as a reference or basis for submitting purchasing service demands.

(3) There is no promotional or other commercial cooperation relationship between this Platform and the third-party e-commerce Platform, the goods sellers in relation to the product information. It also does not constitute a guarantee or endorsement by this Platform of the quality or reputation of above-mentioned entities, goods, or services.

(4) You bear the risk and results of independent transactions resulting from the above information, and this Platform is not responsible.

2.4 Your purchasing agent service demands must be completed through both purchasing agent service and logistics service. You understand that you cannot directly purchase goods through the information technology provided by this Platform, but you can submit purchasing service demands on this Platform according to the rules to request purchasing service providers to purchase goods on your behalf. This Platform also does not provide logistics services for the goods under your purchasing service, but you can submit demands for logistics services on this Platform according to the Platform's rules to request logistics service providers to provide logistics services for you.

2.5 Your purchasing agent service demands must meet the following conditions to be considered valid service commission demands, and this Platform can provide intermediary matching services for you:

(1) Clear purchasing product link addresses, seller names, purchasing quantities and specifications, domestic delivery addresses, and other necessary information for the purchasing service; (2) You must click to agree to "Declaration of Entrusting Purchasing Agent Services" (or other valid entrustment documents).

Your logistics service demands must meet the following conditions to be considered valid service commission demands, and this Platform can also provide intermediary matching services for you:

(1) Selecting a specific logistics service provider from the list of logistics service providers registered on this Platform; (2) Selecting specific logistics service items. If you have not made a selection, this platform will assume that you accept relevant logistics service providers to provide you with domestic warehousing services in your exporting country and cross-border transportation services, but does not include the transportation of the goods you request to purchase from the seller you have selected to the domestic warehousing service provider in exporting country，nor does it include the value-added or special logistics services you request to provide. (3) You must click to agree to the "Declaration of Entrusting Domestic Warehousing services in the exporting country" (or other valid entrustment documents) and "Declaration of Entrusting Cross-border Transportation Services" (or other valid entrustment documents).

2.6 When you initially submit a purchasing service demand, this Platform integrates your purchasing service demand and domestic warehousing service demand and submits them simultaneously to the purchasing service provider and domestic warehousing service provider. At that time, it will be decided independently by the purchasing service provider and domestic warehousing service provider whether to accept your demand. If the purchasing service provider and domestic warehousing service provider accept your demand, you need to pay according to the order amount displayed on this platform. After paying the corresponding amount, the purchasing service and logistics service orders between you and the respective service providers will take effect. When making the payment, carefully check the details of your payment. After you have paid, you may not dispute the charging name, entity, amount, etc. of the payment.

2.7 After the goods under your purchasing service order have been received by the domestic warehousing service provider you selected, if cross-border transportation is required to complete the final receipt, you must follow the rules of this Platform to perform the "Submit Parcel" operation, complete the procedures for entrusting cross-border transportation services, select specific transportation routes, and make payment for the services, including international shipping fees. This Platform does not assume any responsibility for the aforementioned cross-border transportation.

2.8 You can use the information technology services of this platform to entrust logistics service providers to provide goods transshipment logistics services for packages that need to be transshipped from your export location to your overseas receiving location. At that time, you can fill in the necessary information on this platform for entrusting package transshipment within the exporting country. After you click on the " Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid authorization documents), the domestic warehousing service provider in the exporting country will independently accept your service commission and provide you with domestic warehousing services in the exporting country. If the package involved in the transportation of your aforementioned goods requires international transportation, you should “Submit Parcel” on this platform and click on the "Declaration of Entrusting Cross-border Transportation Services" (or other valid authorization documents). At that time, the cross-border transportation service provider will independently accept your logistics service commission and provide you with international logistics services. The above goods transportation services shall be executed by you and the corresponding logistics service provider in accordance with this agreement and relevant logistics service rules published by service providers.

2.9 This Platform temporarily waives the collection of any fees for the information intermediary services provided to help you reach purchasing service orders. However, this Platform will collect a Platform service fee for the information intermediary services provided to help you reach logistics service orders. The platform service fee collection standard, unless otherwise specified by this platform, is calculated based on 8% of the total service fee actually paid to all logistics service provider when you "Submit Parcel" during the cross-border transportation stage (this platform may make slight adjustments to this ratio based on business conditions). It will be added when you settle the final payment at the "cashier"

2.10 You may choose independently whether to pay a reward (tip) to the purchasing service provider or logistics service provider through the reward function provided by this Platform, but we advise you to be cautious about rewarding. This Platform prohibits the purchasing service provider or logistics service provider from using fraudulent, enticing, or intimidating means to solicit rewards from you. You warrant that your rewards are only intended to reward the quality or results of the services provided by the service providers, and you may not violate any legal obligations or harm the interests of others through rewarding behavior. This Platform has the right to monitor your rewarding behavior. If there are any suspicious circumstances regarding the source of the rewards or the rewarding behavior, we may interrupt your behavior at any time and report the relevant situation to official institutions.

2.11 This Platform cooperates with various third-party payment institutions or banks to support the payment of funds for your purchasing orders. You can independently choose any payment institution or bank to conduct fund payments when concluding your purchasing orders on this Platform. Any amount payable by you for any service rendered by the service provider on this Platform should be collected by the Platform operating entity (or its designated third party) for the sake of transaction security and convenience, based on the order execution situation between you and the purchasing service provider, logistics service provider, and according to the rules set by this Platform to pay the funds to the relevant service provider. The Platform operating entity will establish an independent account with a third-party financial or payment institution to custody the funds you pay.

2.12 You understand that due to reasons related to third-party financial or payment institutions, additional fees, fixed losses, or other charges may be levied when you actually pay for purchasing goods, service fees, etc. After paying, if you have objections, you should raise them with the relevant institution.

2.13 In addition to providing technical and rule support for your execution, cancellation, or termination of orders, this Platform does not express any opinions, participate in decision-making, or provide any guarantees or commitments regarding your execution, cancellation, or termination of orders. After you cancel or terminate an order, this Platform has the right to not refund the Platform service fees already collected.

2.14 You may communicate in real time with the purchasing service provider regarding the conclusion and execution of purchasing service orders or publish comments on the purchasing service you have accepted through the information channels provided by this Platform. At that time, you should adhere to the communication and comment rules published by this Platform. You may not engage in any abusive, discriminatory, intimidating, harassing, or personal attack language during communication or commenting, nor engage in fraudulent, political propaganda, behavior that harms public interests, or behavior that violates the law. Otherwise, this Platform has the right to suspend your corresponding account permissions and close your account, and has the right to report your behavior to local government agencies.

2.15 Unless otherwise specified, all order payments are accounted for, displayed, and paid in non RMB currencies on this platform. The final payment you need to make after completing the purchasing order (including the purchasing service order and the domestic warehousing service order in the exporting country) and being displayed on the "Cashier" page in this platform, include the payment for the purchased goods that you should bear, which will be collected by the purchasing service provider and paid to the product seller, the order service fee paid to the purchasing service provider, the logistics service fee paid to the domestic warehousing service provider, and other fees incurred by the services you have purchased (such as special, additional, value-added services). Unless otherwise specified, The final payment you need to make is displayed on the "Cashier" page of this platform after you have completed the "Submit Parcel" operation to reach the logistics service order，include the freight charged by the cross-border transportation service provider, the warehousing service fee charged by the domestic warehousing service provider (if any), the Platform service fee charged by this Platform, and other fees incurred by the services you have purchased (such as special, additional, value-added services).

You can also use the tools provided by this platform to simulatively calculate the final payment amount you may make in a non RMB currency before you reach a purchase or logistics order. At that time, this platform will simulate and add service fees charged by relevant parties into the displayed product price, cross-border transportation fees and other items, and display it in the currency you choose. You are aware that the previously simulatively calculated amount may not be accurate, and you should pay the final amount displayed on the "Cashier".

2.16 If you unilaterally abuse the payment rules of a third-party payment institution without the consent of this Platform, instructing it to refuse to transfer the funds to this Platform after receiving them, this Platform has the right to consider this behavior as fundamental breach of contract. This Platform has the right to freeze the recharge funds in your account, suspend your withdrawal or use rights of promotion benefits, urge you to continue payment, and charge you a penalty of 0.1% per day for refusing to pay the funds. If you have not completed the payment within 3 days after being urged by this Platform, this Platform has the right to directly deduct from the recharge funds in your account. If the recharge account balance is insufficient for deduction, you should make additional payments. You agree that in the event of the above breach, this Platform can direct the purchasing service provider, logistics service provider, and promotion service provider to refuse to provide services to you and require them to directly deliver the goods under the purchasing order to this Platform for direct disposal after the expiration of the notice period, offsetting the receivables.

2.17 If you unilaterally abuse the payment rules of a third-party payment institution without justifiable reasons, instructing the payment institution to refuse to transfer funds to this Platform after receiving the service fees, resulting in this Platform being unable to execute the collection and payment on your behalf, this Platform has the right to freeze your account’s recharge funds withdrawal or use rights. After being urged by the service provider to pay within 3 days, this Platform has the right to directly execute the transfer from your recharge funds. Any consequences arising from this shall be unrelated to this Platform, and any disputes between you and the service provider arising from this shall be resolved independently by you and the service provider.

2.18 If the product information under your purchasing service order comes from a third-party promotional service Platform (hereinafter referred to as the "third-party promotional Platform") in cooperation with this Platform, and you have a user identity on the third-party promotional Platform, you agree that this Platform can share your order information with the third-party promotional Platform to help them aggregate and record your equity information.

2.19 If you are identified by this Platform as a promoter on a third-party referral Platform due to binding your account with the said Platform, any promotional activities for goods conducted by you on that third-party referral Platform in the form of "Product Board" (or similar forms, collectively referred to as "sharing board") that are directed towards this Platform or require purchasing services from the purchasing service provider of this Platform, and if such activities eventually lead to others concluding purchasing service orders with the purchasing service provider on this Platform for the products you shared, you may charge an intermediary service fee from the purchasing service provider for such intermediary service. The specific standards and methods for collecting the intermediary service fee shall be agreed upon between you and the purchasing service provider or shall be executed based on the intermediary service fee amount displayed in the specific purchasing service order recognized by the purchasing service provider. At that time, when providing the aforementioned intermediary service, you should inform this Platform truthfully about the proportion of the intermediary service fee in your sharing board or enable this Platform to recognize the proportion of the intermediary service fee you can obtain. Otherwise, the purchasing service provider may not be able to assist you in calculating and displaying the intermediary service fee. You are responsible for obtaining the intermediary service fee from the purchasing service provider yourself, and this Platform does not participate in the settlement of such service fee. However, this Platform may aggregate your intermediary service fee and share your intermediary service fee information with the third-party referral Platform, which you can check on your account on the third-party referral Platform.

2.20 If you refer others to register and hold an account on this Platform in accordance with the provisions of Article 1.16 of this Agreement, this Platform will independently decide whether to provide you with corresponding rewards. The standard for the amount of the reward is generally calculated based on a certain proportion of the "international shipping fee" paid by the referred user when initiating a "Parcel Submission" on this Platform. Furthermore, the reward will be issued after the referred user has successfully received or deemed to have received the package. If the aforementioned referral activity is conducted through a third-party referral Platform, your reward amount and other related information will be shared and displayed between this Platform and the third-party referral Platform.

2.21 If you have prepaid for various services through account recharge methods by this Platform, you can instruct this Platform to directly deduct and pay on your behalf from the recharged amount according to your requirements at that time. this Platform will make a deduction record of the recharge amount in your account. If the recharged amount is insufficient for payment, you should make up the difference yourself. If exchange rate fluctuations result in gains or losses during the settlement process of the purchasing funds you paid, the relevant payee will bear the consequences, and you are currently not required to bear them.

2.22 You agree that this Platform has the right to arrange its operator's affiliated entities to act as the recipient for various service payments and recharge amounts that you pay under this Agreement. The affiliated entities are not responsible for such collection acts, and the results of their actions are the responsibility of this Platform's operator towards you. The aforementioned affiliated entities specifically refer to other entities that have equity or contractual control relationships with this Platform's operator.

2.23 You can check the execution information of your purchasing service orders and logistics service orders in your account. You understand that this Platform's operator does not provide purchasing, logistics, or payment services, so the information about the execution of orders in your account comes from purchasing service providers, logistics service providers, and third-party payment institutions. this Platform does not guarantee the truthfulness or accuracy of the relevant information; it is only provided as a reference for you to understand the execution status of orders.

2.24 You shall not use the information technology services of this Platform to engage in the following behaviors. Otherwise, this Platform has the right to suspend or terminate services for you:

(1) Despite knowing that the requested purchasing goods are suspected of infringing upon others' intellectual property rights or other interests, you still request purchasing services.

(2) Using fraudulent or deceptive means to request purchasing service providers or product sellers to engage in illegal or irregular activities.

(3) Collaborating with purchasing service providers or product sellers to carry out false transactions, fraud, money laundering, or other illegal transactions.

(4) Engaging in unfair competition, commercial bribery, or other illegal behaviors through purchasing services.

(5) Disclosing, transferring, or using without authorization personal information or trade secrets of others obtained during the acceptance of purchasing services or logistics services.

(6) Any other behavior that violates any laws, regulations, or rules of this Platform.

2.25 You also cannot engage in the following activities by using the services of this Platform. Otherwise, this Platform will not only close your account and stop providing services to you, but will also report your activities to relevant official agencies and hold you legally accountable:

(1) Transactions involving the following items (this Platform may adjust the scope of items at any time according to applicable legal requirements):

Narcotics, steroids, certain regulated pharmaceuticals, or other products that may endanger consumer safety; drug paraphernalia; cigarettes; unlicensed marijuana or other psychoactive plants; nutritional, vitamin, supplement, herbal, subscription-based natural health products; items that incite, induce, facilitate, or guide others to engage in illegal activities; stolen items, including digital and virtual items; items that incite hatred, violence, racism, or other forms of prejudice, or exploit criminal activities for profit; items considered obscene; items that infringe or violate any copyright, trademark, publicity right, or privacy right, or any other ownership right as stipulated by the laws of any jurisdiction; pornographic items or services; ammunition, weapons, or certain weapon parts or accessories, or certain weapons or blades subject to applicable legal regulation.

(2) Behaviors involving the following (this Platform may adjust the scope of behaviors at any time according to applicable legal requirements):

Violation of applicable laws when displaying others' personal information; support for pyramid schemes, Ponzi schemes, matrix schemes, other "get-rich-quick" schemes, or certain multi-level downline schemes; transactions related to the purchase of annuities or lottery contracts, prepaying for goods purchase systems, overseas banking business, or debt financing or refinancing transactions funded by credit cards; commercial or bank note transfers; currency exchange or check cashing business; involvement in certain credit repair or debt settlement services, credit card transactions, or insurance activities; provision or receipt of payments related to bribery or corruption; purchase of products or services identified by government agencies as likely involving fraud.

2.26 You are responsible for the legal consequences of actions involving third parties and their outcomes arising from accepting the services of this Platform. If your actions cause harm to a third party or the legitimate rights and interests of this Platform, you must compensate the injured party and this Platform for losses and pay any official penalties resulting from such actions. If this Platform has previously borne the aforementioned compensation, compensation amounts, or fine payment obligations on your behalf, you must reimburse this Platform in the same amount.

2.27 This Platform has the right to implement data recording, storage, risk prediction and control, and other measures in accordance with the legal and policy requirements of its operating location and your location, and take measures it deems feasible for risk control and disposal.

2.28 The information and technology service provided to you by this Platform is independent of the purchasing services provided to you by purchasing service providers, the logistics services provided to you by logistics service providers, the promotional cooperation with you by promotional service providers, and the services provided to you by third-party referral Platforms. Purchasing service providers, logistics service providers, product sellers, promotional service providers, and third-party referral Platforms are not affiliated with this Platform, nor do they have any association with this Platform. This Platform does not assume any responsibility for your transactions with purchasing service providers, logistics service providers, product sellers, promotional service providers, and third-party referral Platforms or for any activities conducted. Therefore, it is recommended that you exercise caution when accepting purchasing services, logistics services, promotional cooperation and engaging in product transactions.

2.29 This Platform only accepts qualified purchasing service providers and logistics service providers to join this Platform to independently provide purchasing services and logistics services to users. This Platform will require purchasing service providers and logistics service providers to provide valid business qualification certificates, effective contact information, and other materials to identify their identities. However, you understand that this Platform can only perform a formal review of the aforementioned information, and this Platform cannot guarantee its authenticity and reliability. If you have any doubts about the identity of purchasing service providers or logistics service providers, you may request this Platform to provide the aforementioned information.

2.30 You agree that this Platform has the right to collect, store, dispose of, transfer, and utilize your personal information generated from your acceptance of the information proxy service provided by this Platform in accordance with the legal and regulatory requirements of its operating location, your location, and other applicable laws and regulations. At that time, you should agree to the "Privacy Policy" published by this Platform, and this Platform undertakes to fulfill its commitments to the security and privacy protection of your information in accordance with the requirements of the policy. You agree that once your personal information has been anonymized by this Platform, it will no longer be considered your personal information.

2.31 You agree that the non-personal information data related to the information proxy service you receive on this Platform, including but not limited to your user behavior data, your order data with service providers, data from your terminal device, and anonymized personal information data, are all commercial data. This Platform has the right to obtain, collect, store, and analyze the data itself or commission a third party to do so, and then carry out personalized recommendations or advertising marketing activities to you based on the results of data analysis and disposal.

1. Disclaimer and Limitation of Liabilities Terms

3.1 The Platform shall not be liable for any inability to provide services or any defects, delays, or non-compliance with agreements in the following circumstances. However, we will make efforts to protect your rights:

(1) Implementation, amendment, or repeal of laws, regulations, or policies by official authorities in the jurisdiction of the Platform operator, server location, service location, your location, or international organizations;

(2) Force majeure or unforeseen events;

(3) Network restrictions or hacker attacks;

(4) Administrative or judicial actions, property freezes or seizures, or operational constraints imposed on the Platform by administrative or judicial authorities;

(5) Employee strikes, serious criminal activities, epidemics, or any other reasons that severely affect the Platform's service provision;

(6) Other circumstances unrelated to the Platform that significantly impact the Platform's service provision.

3.2 Except for the exempted liability reasons specified in other clauses of this Agreement, the Platform shall not be liable for any losses resulting from the following:

(1) Any defects or faults in services provided by third-party service providers;

(2) Actions of the selected product sellers or any third-party e-commerce Platforms;

(3) Actions related to payment, settlement, or currency exchange carried out by third-party payment institutions or financial institutions;

(4) Your service instructions violating any applicable laws or regulations;

(5) Any inappropriate or unreasonable instructions or requests made by you during the service process;

(6) Your classification as a subject of trade, payment, or service sanctions, prohibitions, or restrictions by any country or region.

3.3 You agree that if you have disputes or conflicts with purchasing service providers, logistics service providers, promotional service providers, etc., the Platform is only obligated to provide you with the identity information and contact information submitted by the third-party service providers to the Platform. The Platform is not obligated to provide any information regarding the selected product sellers, and shall not assume any additional responsibilities in this regard. You understand that the Platform cannot guarantee the authenticity or accuracy of the information provided by third-party service providers to the Platform.

3.4 You agree that the Platform shall be liable for direct losses caused by the Platform's breach of contract or tortious acts. However, the following types of losses are not included, and the total amount of compensation shall not exceed the Platform service fees already collected by the Platform under the directly related orders:

(1) Loss of business profits or potential profit;

(2) Damage to reputation or other mental damages;

(3) Compensation or indemnification promised or paid to others by you;

(4) Fines paid to official authorities by you;

(5) Expenses incurred in resolving disputes (such as lawyer fees, appraisal fees, travel expenses, etc.).

1. Applicable Law and Dispute Resolution Terms

4.1 Under this Agreement, if you fail to fulfill or fully fulfill your obligations, you shall bear liability for breach of contract to the Platform. In addition to the provisions of other clauses of this Agreement regarding your liability for breach of contract, you shall also bear the following responsibilities as required: the Platform has the right to demand your continued performance of obligations, refuse to grant you entitlements (if any), recover granted entitlements (if any), compensate the Platform for losses (including but not limited to direct economic losses, lost potential benefits, reputation losses), and bear the expenses incurred in resolving disputes (including but not limited to lawyer fees, arbitration fees, litigation fees, appraisal fees, property preservation fees, travel expenses).

4.2 Except for the provisions of this Agreement, if your violation of this Agreement leads to third-party complaints, lawsuits, or claims, you shall handle on your own and bear all possible legal liabilities arising from this. If your illegal or breach of contract behavior leads to the Platform compensating, indemnifying, or being penalized by any third party, the Platform has the right to refuse to grant you entitlements (if any), deduct funds from your recharge account to offset the aforementioned compensation, indemnification, or penalty. If the recharge funds are insufficient to cover the Platform's losses, you shall fully compensate for the additional losses incurred by the Platform.

4.3 If you have a breach of contract under this agreement and are liable for compensation beyond Article 4.2 to this platform, this platform will limit your permission to withdraw and use the amount of your recharge account before you pay the compensation. If you fail to pay the compensation within 30 days after the permission limit, this platform has the right to directly deduct the amount of your recharge account to offset the compensation. If it is not enough to offset, you should still pay additional compensation.

4.4 During the course of your promotional activities on this platform as a contracted promoter of a third-party promotion service provider, if you infringe upon this platform, or if your actions result in a breach of contract by the third-party promotion service provider against this platform, this platform has the right to dispose of your recharge account amount in accordance with Article 4.2 and demand that you bear responsibility.

4.5 If, when acting as a contracted promoter for the Platform, your infringement against the Platform or your actions leading to a third-party promoter's breach of contract occur, the Platform has the right to handle your recharge account funds according to the provisions of clause 4.2 and request you to bear liability for breach of contract.

4.5 You agree that if you encounter any breach of contract by purchasing service providers or logistics service providers during your use of purchasing services or logistics services on the Platform, the Platform has the right to restrict the withdrawal and use permissions of funds in your recharge account, as well as the entitlements of promotional services, based on the requests of the purchasing service providers or logistics service providers. You shall resolve the related disputes with the purchasing service providers or logistics service providers on your own. If you fail to timely pursue legal remedies under our notification of permission restrictions, we have the right to transfer the relevant entitlements directly to the service providers. The consequences arising from this shall not be attributed to the Platform.

4.6 If you need to consult on matters related to the services provided by the Platform or matters related to this Agreement, you can contact us using the following methods. The Platform will provide feedback to you within 15 working days:

Email: service@iviBuycom

Office Address: Workshop 60,3/F.Block A, East sun industrial Centre No.16 Shing Yip Street, Kwun Tong, Hong Kong

4.7 You confirm that the email or other contact information you provided when registering as a user on the Platform is an effective channel for receiving information, notifications, or legal documents. When information, notifications, or legal documents are delivered through the aforementioned methods, they shall be deemed effectively delivered.

4.8 The laws of the People's Republic of China (mainland) shall apply to all provisions of this Agreement, and they shall be interpreted in accordance with such laws.

4.9 Any disputes or conflicts arising under this Agreement shall be submitted to the Hangzhou Arbitration Commission and be resolved in accordance with the valid arbitration rules of the commission at that time.

Part II Service Rules of Third-Party Service Providers

Section One: Third-party Purchasing Agent Service Provider Service Rules

This section of service rules is the service description provided to you by third-party purchasing service providers who have entered the Platform (referred to as "iviBuy" in this rule) for their independently provided purchasing services on the Platform, and the Platform also acknowledges the related content. Once you entrust them to provide services, it is deemed that you agree to jointly abide by these rules with the purchasing service provider. However, if the purchasing service provider declares other rules independently or through the Platform to you, and these conflict with these rules, those exceptions will prevail.

1. The purchasing service provider agrees to reach a purchasing service order with you through the intermediary service provided by iviBuy. Your purchasing service demands sent to iviBuy need to meet the following conditions to be valid: (1) having a clear link to the purchased goods, the name of the goods' seller, the quantity and specifications of the purchased goods, the domestic delivery address, and other necessary information for the purchasing service; (2) you need to click to agree to "Declaration of Entrusting Purchasing Agent Services" (or other valid entrustment documents) according to the Platform's rules. Even if your purchasing service demands do not meet the above conditions, but are sufficient to determine the content and intention of your service according to iviBuy's rules and processes, they will be considered valid.
2. For your valid purchasing service demands, the purchasing service provider will autonomously decide whether to accept them. If the purchasing service provider accepts your requirements, you need to pay the corresponding purchasing order amount as shown on iviBuy. After you have paid the purchasing amount, the purchasing service agreement between you and the purchasing service provider will come into effect.
3. When you submit a demand for purchasing services, if you have special requirements for the products youwant to buy or services provided by the purchasing service provider, you can “leave a message” to explain to the purchasing service provider. You are aware and agree that, as the matters involved in such messages have not been negotiated and agreed upon with the purchasing service provider, even if the purchasing service provider has reached a purchasing service order with you, they have the right not to execute the matters involved in such messages. If the matters involved in your messages clearly do not meet the needs of normal purchasing services or need to be fulfilled by the designated product seller, the purchasing service provider has the right not to execute the matters, or take no responsibility for the unexecuted results of the message. If the matters involved in the aforementioned message cannot be executed and directly affect the fulfillment of the purchasing service order, the purchasing service provider has the right to refuse to execute the order.
4. When paying the purchasing order amount, you can inquire about the main body information of the purchasing service provider through iviBuy or ask the procurement personnel who communicate directly with you to explain the information of the purchasing service provider. Except for special instructions, the operating entity to which the procurement personnel belong is the provider of the purchasing service for you, and the rights and obligations under the purchasing service agreement belong to the purchasing service provider.
5. When sending purchasing service demands, you need to fully and accurately specify the necessary purchasing information such as the link address of the goods to be purchased from the third-party e-commerce Platform, the name of the seller, the quantity, and specifications of the goods. At the same time, when the purchasing service agreement takes effect, you also need to select a logistics service provider to provide you with services of domestic delivery and delivery to overseas carriers at the exporting country. Otherwise, the purchasing service agreement cannot be reached, or the purchasing service provider cannot complete the order.
6. You are aware that when you reach a purchasing service agreement with the purchasing service provider, you need to pay the purchasing order amount. The relevant amounts related to the purchasing service included in the purchasing order amount that you need to pay are:

(1) The payment for the purchased goods, which will be collected by the purchasing service provider and used as the purchase amount to pay the seller selected by you;

(2) Order service fee, which will be collected by the purchasing service provider according to this rule;

(3) Other fees stipulated in the user agreement or this rule, clearly informed to you and should be collected by the purchasing service provider.

1. 7. You are aware that in the purchasing order amount you pay, it may involve domestic warehousing service feesin exporting country, fixed losses, and handling fees incurred due to your choice of domestic warehousing services in exporting countryand payment channels. These fees are not collected by the purchasing service provider. Please carefully distinguish these fees before paying the order amount. If you request the purchasing service provider to refund the fees due to abnormal situations such as canceling orders or terminating orders, you have no right to request a refund for the aforementioned non-purchasing service provider-collected amounts.
2. 8. The purchasing service provider promises to strictly fulfill the purchasing service agreement reached with you and independently undertake the obligation to provide purchasing services to you. Specifically, the obligations it undertakes include:

(1) Purchasing the goods you specify from the seller on the third-party e-commerce Platform;

(2) Instructing the seller to deliver the goods to the logistics service provider you have chosen;

(3) Providing you with feedback on the execution of the purchasing service order and communicating with you about any abnormalities during the execution;

(4) Negotiating with the seller on your behalf regarding the goods and the protection of your rights and interests;

(5) Other service items committed to you by the purchasing service provider.

1. 9. The purchasing service provider provides you with a purchasing service for procuring goods, and it is not the seller of the goods. After reaching a purchasing service agreement, it does not exclude the possibility that the seller you specified may stop selling, lack goods, or change the selling price, resulting in the inability to fulfill your purchasing needs. In this case, the purchasing service provider is not responsible. At the same time, the purchasing service provider does not undertake the responsibility for guaranteeing the quality of the goods, delivering the goods on time, providing after-sales service for the goods, which should be undertaken by the seller, nor does it bear the risk responsibility for damage or loss of the goods during the service process.
2. 10. The purchasing service provider will charge you an order service fee for the purchasing service. The amount of the order service fee is calculated as 0.1%(The purchasing service provider may slightly adjust this ratio based on their own business situation)of the actual selling price (Including the payment for the goods and the shipping cost to the warehouse, where the shipping cost to the warehouse is the shipping cost you bear for the goods from the seller to the domestic warehousing service provider) of the selected product as determined by the third-party e-commerce Platform. The purchasing service provider has agreed that iviBuy will fit this fee into the outstanding payment displayed on the "Cashier" page when you entrust purchasing services and domestic warehousing services for the purchased goods. After you pay the initial order amount, it indicates that you have paid the fee to the purchasing service provider.
3. 11. You acknowledge that neither the goods seller you specify nor the purchasing service provider is responsible for cross-border transportation matters. You agree that the address designated by the logistics service provider in the exporting country`is considered the delivery address for the goods under the purchasing service order, and the purchasing service provider will handle the procurement matters based on that address with the goods seller.
4. 12. For your request to cancel a purchasing service order, the purchasing service provider will handle it according to the following requirements:

(1) For a purchasing service order that has been reached, unless it meets the following conditions, you agree that you have no right to request to cancel the order:

1. If the purchasing service provider has not yet made the purchase from the goods seller, they agree to your cancellation request;
2. If the purchasing service provider has already made the purchase from the goods seller, the goods seller agrees to the purchasing service provider's cancellation of the purchase. If the goods seller does not agree to the purchasing service provider's cancellation request, even if the purchasing service provider has agreed to your cancellation request, it will be considered invalid.

(2) You must comply with the order cancellation rules set by iviBuy. For orders that exceed the valid cancellation application period, you have no right to request a cancellation. iviBuy also cannot respond to your order cancellation requests outside of iviBuy's information services.

(3) The purchasing service provider has the right not to refund the order service fee that has been collected when you apply to cancel the order.

(4) Any expenses incurred before the cancellation of the order, such as warehousing and transportation costs, payment expenses, and packaging expenses, are borne by you.

(5) Any default fines or compensation collected by the goods seller due to your cancellation of the order must be borne by you.

(6) If there is damage or loss of the goods after the order is canceled and the goods need to be returned to the goods seller, and the goods seller refuses to execute the cancellation request or requests compensation from you, you are responsible for the consequences.

(7) In any case, once your purchased goods have completed export clearance, you have no right to cancel the purchasing service order.

1. 13. For your request to terminate a purchasing service order, the purchasing service provider will handle it according to the following requirements:

(1) You can request to terminate the order only if the goods you have selected have been inspected by you and found not to match the seller's commitment, or if the goods have defects or infringe on the legitimate rights and interests of others. In this case, you should submit valid evidence to the purchasing service provider for review.

(2) You should make the request within the period specified by the laws of the sales location and your jurisdiction. Otherwise, the purchasing service provider has the right not to accept your request for termination.

(3) If you were already aware of defects in the goods sold by the seller, infringements on the legitimate rights and interests, or abnormal situations not in line with the commitment made by the seller, or if the purchasing service provider had warned you about possible abnormal situations before making the purchase, you cannot request to terminate the order on these grounds.

(4) The purchasing service provider will not conduct substantive examination of your request to terminate the order. It will only request the seller to terminate the purchase order based on your request. If the seller rejects the purchasing service provider's request to terminate the order, the purchasing service provider will not proceed with your request. In this case, you can directly claim compensation from the seller, and the purchasing service provider will assist you.

(5) If the seller agrees to your request to terminate the purchasing order, you should follow the seller's request to return the goods to a specified location or destroy them on-site. You can request the seller to bear the costs incurred, and the purchasing service provider will help you make the request to the seller.

(6) After the purchasing order is terminated, when the money is returned by the seller, the purchasing service provider will fully refund it to you.

(7) After the purchasing order is terminated, the purchasing service provider will not refund the order service fee. However, if the purchasing order is terminated due to the actions of the purchasing service provider, you can request compensation from the purchasing service provider.

1. You are not allowed to request the purchasing service provider to provide services related to purchasing prohibited goods, infringing items, or other services that may harm the interests of others or violate legal provisions. Otherwise, the purchasing service provider has the right to refuse to provide services and request compensation for any losses.
2. To avoid disputes between you and the goods seller, the purchasing service provider advises you to be cautious when requesting purchasing services for the following types of goods. If you insist on requesting purchasing services for these types of goods and reach a purchasing service order with the purchasing service provider, the purchasing service provider will not bear any responsibility:

(1) Customized goods: If the goods you request to purchase are customized products, it is recommended that you directly negotiate with the seller to determine your ideas and requirements and truthfully provide the results of your communication with the seller to the purchasing service provider. The purchasing service provider cannot require you to have the logistics service provider conduct professional inspections for such goods, and the seller generally does not provide returns or exchanges for such goods. Any losses and responsibilities arising from this are your own responsibility.

(2) Goods requiring a deposit: If the goods you specify for purchasing require an upfront deposit, and you pay the deposit to the seller through the purchasing service provider, you cannot request a refund of the deposit if you request the purchasing service provider to cancel the order or if the remaining payment is not made on time.

(3) Goods from sellers with low reputation: Sellers with low reputation on third-party e-commerce Platforms may sell goods with serious quality defects, poor after-sales service, and other situations that may harm your rights. If you select goods from such sellers and request the purchasing service provider to purchase them, you should bear any potential adverse consequences yourself.

(4) Goods without reasonable market pricing: For goods without reasonable market pricing, or rare, collectible goods, the purchasing service provider cannot require the logistics service provider you specify to conduct unpacking inspections. You should bear the risks and responsibilities arising from such situations.

(5) Sensitive and restricted goods: For sensitive items such as essential oils, care liquids, lubricants, batteries, adhesives, or high-risk goods that may be restricted by customs policies, such as liquids, powders, charged goods, food, drugs, etc, as well as perishable goods and goods that cannot be professionally inspected. The purchasing service provider has the right to refuse to execute the purchasing service order, and any consequences resulting from this shall be borne by you.

1. The obligation of the purchasing service provider to procure goods on your behalf terminates when the goods are initially delivered to the logistics service providerof domestic warehousing services in the exporting country you have chosen and no objections are raised by the logistics service provider. After that point, the purchasing service provider no longer assumes additional responsibilities for the purchasing service itself. For any subsequent events related to the purchasing service order, such as returns, termination of service orders, claims, or other matters, the purchasing service provider is only obligated to assist you in communicating and negotiating with the goods seller. For the sake of timely communication, the purchasing service provider may entrust iviBuy to receive and convey your requests. The purchasing service provider is responsible for the specific performance of this obligation, and iviBuy does not assume any responsibility.
2. It is advised that you promptly inspect the external packaging and quantities of the received goods parcels. If you find any irregularities during inspection, you should immediately inform the logistics service provider and reject the goods parcels. At the same time, you should submit evidence in accordance with the dispute resolution rules set by iviBuy. Otherwise, it will be considered that you have no objections to the goods. After receiving your objection, the purchasing service provider will invite iviBuy to verify with the logistics service provider. If it is confirmed that it was due to the logistics service provider, you should file a claim against the logistics service provider. In this case, the purchasing service provider will not provide you with services to cancel or terminate the order, nor will they act as your agent to communicate and negotiate with the goods seller.
3. It is recommended that you check the specifications and quality of the goods within 3 days of receiving the goods parcel. If the received goods match the commitments made by the seller you selected, you should promptly confirm receipt in the order system on iviBuy. If you fail to confirm receipt within the period set by iviBuy or fail to report any exceptions to the purchasing service provider or iviBuy, it will be considered that you have received the goods normally and have no objections to the quality of the goods. If the received goods do not match the commitments made by the seller, you should submit evidence and report any issues in accordance with the dispute resolution rules set by iviBuy. After receiving your objection, the purchasing service provider will invite iviBuy to verify with the logistics service provider. If it is confirmed that it was due to the logistics service provider, you should file a claim against the logistics service provider.
4. If the purchasing service provider cooperates with promoters from third-party promotion Platforms and accepts their targeted promotion activities for iviBuy users, or if the purchasing service provider accepts orders containing characteristics of promoters from third-party promotion Platforms sent by users on iviBuy, it is considered that the purchasing service provider has entered into an intermediary service relationship with the promoter. The purchasing service provider should pay the intermediary service fee to the promoter. In principle, this fee should be executed according to the rules set by the promoter, or it should be separately agreed upon by the purchasing service provider and the promoter. When such an order occurs, the purchasing service provider will instruct iviBuy to deduct the intermediary service fee from its receivable purchasing funds and transfer it to the promoter. The intermediary service matters between the promoters and purchasing service providers in the third-party promotion platforms mentioned above are not related to you.
5. iviBuy may independently decide whether to participate in the resolution of disputes between you and the purchasing service provider regarding purchasing services, but iviBuy's participation is not obligatory. The decisions or judgments made by iviBuy do not have final legal effect. If you are dissatisfied with iviBuy's disposition, you can choose to file a claim against the purchasing service provider.
6. You can voluntarily decide whether to pay a reward to the purchasing service provider for the quality or results of the services they provide. To protect your legitimate rights and interests, the purchasing service provider agrees to the reward limits and other rules set by iviBuy. You can request a refund within 30 days after paying the reward. If you request a refund beyond this period, the purchasing service provider has the right not to respond to your request and not to refund the amount.
7. If, during the provision of services by the purchasing service provider, either party unreasonably instructs a third-party payment institution to refuse to transfer the purchasing payment to iviBuy after receiving it, leading to iviBuy's inability to execute the collection and payment, the purchasing service provider has the right to consider you in fundamental breach of contract. They can demand that you continue to make the payment and request iviBuy to freeze the withdrawal or use of the balance in your account. If you fail to make the payment within 3 days after the purchasing service provider demands payment, they have the right to directly execute the transfer from your balance. You agree that instructing a payment institution to refuse to transfer the purchasing payment in the following situations constitutes an unreasonable instruction:

(1) Instructing the payment after the goods have been received normally by the logistics service provider you specified.

(2) Making the instruction based on reasons not attributable to the purchasing service provider.

(3) Making the instruction based on theft or identity theft of your iviBuy account.

(4) Making the instruction based on the theft of your payment account (bank or third-party payment institution account).

(5) Other situations for which the purchasing service provider should not bear responsibility.

1. You agree that the information and data generated from the purchasing service actions between you and the purchasing service provider under these rules, except for your personal biometric information and other private data, are commercial data. The ownership and other legal rights belong to iviBuy, and it has the right to collect, store, dispose of, use, or share this data with third parties. You agree to transfer commercial data to iviBuy.
2. Under these rules, the purchasing service provider is liable to you for any breach of contract caused by its fault, and they will bear the responsibility for direct financial losses caused to you. This does not include any potential earnings or compensation you pay to others. The total amount of compensation does not exceed the amount of your purchase order.
3. These rules constitute a part of the service agreement between you and the purchasing service provider. If any party violates the provisions of these rules and causes losses to the other party, the acting party should compensate the other party. The scope of the losses includes but is not limited to direct financial losses, compensation paid to others (or penalty, compensation, fines), and dispute resolution expenses, except for other provisions in these rules.
4. If you need to consult the purchasing service provider regarding the services they provide or matters related to these rules, you can communicate through the procurement personnel designated by the purchasing service provider on the iviBuy Platform, and the procurement personnel will promptly respond to you.
5. You acknowledge that the email address or other contact information you provided when registering as a iviBuy user is the effective channel for receiving information, notices, or legal documents. When information, notices, or legal documents are delivered through these means, it is deemed effectively delivered.
6. The provisions of these rules are subject to the laws of the People's Republic of China on the mainland, and they should be interpreted according to these laws.
7. Any disputes or controversies arising between you and the purchasing service provider under these rules shall be submitted to the Hangzhou Arbitration Commission and shall be arbitrated according to the commission's valid arbitration rules.
8. Both you and the purchasing service provider acknowledge and agree with the relevant terms in the "Main Text of the iviBuy User Registration and Service Agreement." The terms used in these rules, such as the subjects, service items, and fees, have the same meanings as in the "Main Text of the iviBuy Registration User and Service Agreement."

Section Two: Third-party Logistics Service Provider Service Rules

This section of service rules is a service description provided by third-party logistics service providers entering this Platform (hereinafter referred to as "iviBuy") for the logistics services they independently provide on this Platform. The Platform also acknowledges the relevant content. Once you select the document or other means to entrust their services through the iviBuy Platform, it is deemed that you agree to jointly comply with these rules with the logistics service provider. However, except for the logistics service provider's separate declaration of other rules to you.

1. You understand and agree that the realization of your purchasing service on the iviBuy Platformrequires logistics service providers to provide you with the necessary logistics and ancillary value-added services for the purchased goods. The logistics services provided by the logistics service provider are divided into the following two categories, and specific service requirements shall be executed according to other terms of these rules:

(1) Domestic warehousing services in exporting country: delivery and storage of purchased goods in the local area, initial inspection of goods, warehousing, and other additional services (packaging, photography, handling of returns and exchanges, etc.);

(2) Cross-border transportation services: freight forwarding, cross-border transportation, domestic transportation in your country, and distribution.

The above-mentioned two types of logistics services, unless otherwise specified by iviBuy, will be provided to you separately and independently by different types of logistics service providers who have settled in iviBuy. The term "logistics service provider" referred to in this rule includes service providers for the two types of logistics services mentioned above (i.e. domestic warehousing service provider in exporting country and cross-border transportation service provider). You should confirm the specific types and nature of logistics service provider you serve in accordance with the relevant provisions and rights and obligations of this rule.

1. The logistics service provider agrees to enter into a logistics service order with you through information intermediary services provided by iviBuy. Your logistics service requirements sent on iviBuy shall be valid under the following conditions: (1) Select a specific logistics service provider from the list of logistics service providers entering iviBuy; (2) Select specific logistics service items, excluding the transportation of the goods you requested to purchase from the selected product seller to the logistics service provider, and the value-added logistics services (warehousing and transportation) you requested. (3) For different logistics service projects, you are required to click on the "Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid entrustment documents) and the "Declaration of Entrusting Cross-border transportation Services" (or other valid entrustment documents) respectively on the iviBuy Platform. You agree that unless the logistics service provider notifies you of a refusal to provide services, you may not withdraw or cancel the logistics service requirements sent to the logistics service provider.
2. For your valid logistics service requirements, unless the logistics service provider makes a separate refusal notice, it is deemed that the logistics service provider has accepted your service entrustment. At this time, the logistics service order between you and the logistics service provider is established. You understand that the logistics service provider may refuse your service requirements in the following situations. If the logistics service provider refuses your service requirements, they will notify you separately and refund the fees you have paid. However, the logistics service provider shall no longer assume any other responsibilities:

(1) The logistics service provider identifies that your service requirements involve illegal activities or violations of iviBuy rules;

(2) The goods for which you request logistics services are unsuitable for storage, transportation, or other services;

(3) There are potential security risks in the transit location, destination, etc., involved in the logistics service;

(4) You are listed by relevant official agencies as subject to trade sanctions or transportation bans;

(5) Other situations that may prevent the service from being fulfilled or pose security risks.

1. Considering the nature of the goods and the fluctuation of international freight prices, when the logistics service agreement is reached, it is not possible to calculate the logistics service fees under normal circumstances. The logistics service provider will prompt you to pay the relevant logistics service fees when you entrust the corresponding logistics service. Specifically:

(1) You need to pay relevant fees for warehousing services in the exporting country., mainly including:

1. Basic logistics service fee: When entrusting domestic warehousing services in the exporting country, you should pay the basic logistics service fee to the domestic warehousing service provider in the exporting country. The amount of basic logistics service fee is calculated at 8% (The purchasing service provider may slightly adjust this ratio based on their own business situation)of the actual selling price (Including the payment for the goods and the shipping cost to the warehouse, where the shipping cost to the warehouse is the shipping cost you bear for the goods from the seller to the domestic warehousing service provider) of the selected product as determined by the third-party e-commerce Platform. The domestic warehousing service provider in the exporting country has agreed that iviBuy will infit this fee into the order payment displayed at that time when you entrust the purchasing service for the goods and the domestic warehousing service in the exporting country. After you pay the initial order amount, it indicates that you have paid the fee to the domestic warehousing service provider. In this case, the logistics service agreement and the purchasing service agreement are still separately reached between you and the relevant service providers, with no affiliation between them.
2. Special logistics service fee: If you choose value-added or ancillary logistics service items that require additional payment (such as photography, packaging, extended storage, etc.), you need to make additional payments to the domestic warehousing services in exporting country. The names and standards of these special logistics service fees will be displayed to you by the logistics service provider when you apply for the service. The special logistics service fees will be settled together with the purchase service order payment and the cross-border transportation service payment at different stages when you entrust the service, or you will settle the fees separately with the logistics service provider.

• You need to pay international freight forwarding fees (hereinafter referred to as international freight) for cross-border transportation services. Specifically, when you entrust cross-border transportation services, that is, when you “Submit Parcel”, the corresponding logistics service provider will settle the payment with you in the name of the payable amount, including “international freight”. However, if you have selected logistics services that belong to international transportation value-added service items when entering into the logistics service agreement, you need to pay additional fees for the value-added logistics services to the logistics service provider separately.

1. Before entrusting specific services, please carefully select the service provider who will provide logistics services for you according to the prompts from iviBuy. You can find the specific name and contact information of the logistics service provider in the "Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid entrustment documents) and the "Declaration of Entrusting Cross-border transportation Services" (or other valid entrustment documents), or you can request relevant information from iviBuy.
2. The logistics service provider shall strictly fulfill the logistics service commitments to you and the logistics service orders reached with you. However, the logistics service provider will not provide services or assume responsibilities in the following situations:

(1) The logistics service provider finds that the received goods belong to prohibited items or are unsuitable for storage or transportation in international logistics services;

(2) The logistics service provider is required by official agencies or iviBuy's operating entity to suspend or stop providing services to you;

(3) Your goods are seized, sealed, or subjected to other compulsory measures by official agencies not due to the logistics service provider's fault;

(4) Your goods are damaged or lost due to illegal acts by third parties;

(5) Your goods cannot continue to receive services due to natural wear and tear, inherent quality defects, improper packaging, etc.;

(6) Other force majeure or accidental events that make it impossible or unnecessary to continue logistics services.

1. The delivery of goods under a purchasing order requires the joint implementation of domestic warehousing services in the exporting countryand cross-border transportation services after export. You understand and agree that the logistics service provider has the right to commission third-party service providers to jointly provide you with the logistics services under this Agreementor to provide you with logistics services jointly with third-party service providers. The logistics service provider will be responsible for the service results of the third-party service provider to you, except for commission cases based on your request, your fault, or in response to requests from relevant official agencies or emergency situations to protect your rights. In these cases, after the logistics service provider truthfully discloses the information of the third-party service provider to you, the logistics service provider shall not be responsible to you for the service results of the third-party service provider.
2. Regarding the domestic warehousing services in the exporting country, you understand and agree:

(1) The domestic warehousing services in the exporting country include:

1. Basic warehousing services: Concentrated receipt of the goods under your purchasing order atthe exporting country, visual inspection of the goods, temporary storage of the goods (only within 90 days after receiving the goods), and delivery of the goods to the cross-border transportation service provider designated by you.
2. Special warehousing services: Photography of goods, packaging of goods, extended storage, and other services specified by the warehousing service provider in exporting country. For this purpose, you agree that the warehousing service provider in exporting country may share your order information and necessary personal information with iviBuy.

(2) The domestic warehousing services in exporting country can autonomously choose a specific location as the location for receiving your purchased goods at the exporting country. The warehousing service provider in exporting country can receive the purchased goods on your behalf at this location and conduct a visual and quantity inspection of the goods upon receiving them. For this purpose, you agree that the warehousing service provider in exporting country has the right to remove necessary external packaging and count the quantity of the goods during the inspection. You also agree that if discrepancies or damages to the packaging are found at the time the warehousing service provider in exporting country receives the goods, the warehousing service provider in exporting country has the right to refuse to receive goods, and you should independently contact the purchasing service provider to assist you in replacing or returning the goods. You understand that the warehousing service provider in exporting country cannot guarantee the actual condition of the goods you receive under the above-mentioned services, and the warehousing service provider in exporting country does not assume any responsibility for any discrepancies in the goods or other abnormal situations discovered when you finally receive the goods.

(3) The domestic warehousing service provider in exporting country provides temporary storage services for the goods purchased for you within 90 days at the exporting country. You should promptly for“Submit Parcel” (i.e., instructing cross-border transportation services) following the rules of the iviBuy Platform to request the cross-border transportation service provider to arrange export and exit transportation matters. If you have legitimate reasons to delay the retrieval of the goods and obtain approval from the domestic warehousing services in exporting country, you should pay a storage fee to the warehousing service provider in exporting country after the approval (the specific fee standard is subject to the rules published by the warehousing service provider in exporting country on iviBuy). However, the maximum duration of the delay shall not exceed 180 days from the expiration date of the temporary storage period. If you do not retrieve the goods beyond the aforementioned date without applying for an extension of storage, or if you apply for an extension but are not granted approval, the warehousing service provider in exporting country has the right to consider that you have waived ownership or disposal rights of the goods. At that time, you agree that the warehousing service provider in exporting country can dispose of the goods or take other actions. Even with the above agreement, if the goods you purchased cannot be stored for an extended period, the warehousing service provider in exporting country has the right to request you to retrieve the goods in a timely manner and will not provide delayed storage services. If you fail to retrieve the goods within the prescribed period, the warehousing service provider in exporting country is entitled to consider that you have waived ownership or disposal rights of the goods, and you agree that the warehousing service provider in exporting country can dispose of the goods or take other actions. You shall be responsible for any costs or losses incurred to the warehousing service provider in exporting country during the period when the goods you requested to purchase are under storage by the warehousing service provider in exporting country. The warehousing service provider in exporting country has the right to request you to pay the costs or compensation before retrieving the goods. If you fail to make the payment, the warehousing service provider in exporting country is entitled to refuse to provide services and withhold goods equivalent to the amount of the costs and losses. The warehousing service provider in exporting country shall dispose of the goods within 30 days of withholding to set off the costs and losses. If the proceeds are insufficient to offset the costs and losses, you shall be separately responsible.

(4) When the warehousing service provider in exporting country provides receiving and visual inspection services on your behalf, they will provide free product photography services (limited to a maximum of six photos) upon your request. You can view and download the photos of the goods on iviBuy, but the warehousing service provider in exporting country will notify iviBuy to delete the photos after you have received the goods. If you request customized photography services from the warehousing service provider in exporting country and incur additional costs, you should promptly view and download the photos. The warehousing service provider in exporting country will notify iviBuy to delete the photos 60 days after you have received the goods. You agree that the warehousing service provider may keep some product photos which can be used by itself or provide them to third parties for marketing and promotion purposes after photos anonymization.

(5) If the warehousing service provider in exporting country discovers any violations of the laws and regulations of the exporting country and import destination in relation to the goods purchased on your behalf during the service process, they have the right to report the relevant situation to the competent authority and suspend the service.

1. You are aware that before international transportation, goods require suitable packaging for international shipment. The warehousing service provider in exporting country undertakes to provide basic packaging services to you. If you request special packaging services from the warehousing service provider in exporting country, you should pay additional fees. The warehousing service provider in exporting country does not guarantee the safety and utility of the packaging services.
2. When you perform the "Submit Parcel" operation according to iviBuy's rules, you should independently select the cross-border transportation (goods transportation, delivery) route and method. You understand and agree that different cross-border transportation routes and methods involve varying additional costs, risks, and specific third-party service providers' disclaimers. The cross-border transportation service provider will disclose the corresponding fees and risks to you, and you should carefully choose within the scope of your risk tolerance.
3. Regarding cross-border transportation services, you are aware of and agree that:

(1) The cross-border transportation services provided to you by the cross-border transportation service provider include export operations in the exporting country, outbound transportation, import operations in the import destination, and delivery services. The transportation service provider is not obligated to advance any taxes or fees incurred by you in the field of cross-border transportation. If such taxes or fees occur, you should directly pay them to the tax collecting party or pay them to the cross-border transportation service provider for transfer. If the cross-border transportation service provider has already made the payment on your behalf, the cross-border transportation service provider has the right to request iviBuy to deduct it from the balance of your recharge account, and you shall bear the adverse consequences caused by this on your own.

(2) Unless otherwise specified, the goods you request to be purchased will be sent through international parcels. In this case, unexpected events such as customs penalties, delayed delivery, damage, or loss may occur. You need to assess and bear all risks on your own. When issues arise with the parcel, you agree that the cross-border transportation service provider may communicate with third-party service providers (if any) for claims. All compensation matters will be based on the standards of the third-party service provider, and the cross-border transportation service provider will pay you after receiving the compensation from the third-party service provider.

(3) Due to the possibility of illegal cross-border business activities by the sellers, the cross-border transportation service provider cannot individually review the information of the sellers or the goods, and is not obligated to inspect the quality, safety, legality, truthfulness, or accuracy of the goods. You should bear the adverse consequences resulting from the cross-border transportation service provider 's inability to review and the possible refusal of service by third-party service providers (if any).

(4) You need to be aware of all applicable legal provisions related to items prohibited or restricted for international mailing, as well as the service restrictions of third-party service providers on different international cross-border transportation routes published by the cross-border transportation service provider on iviBuy. The cross-border transportation service provider will sign for and verify your goods based on the then-valid service laws or rules, and will accept, transport, and carry out subsequent operations on parcels that meet the requirements.

(5) Due to the nature of international transportation, some parcels may be rejected during domestic air cargo security checks, resulting in "domestic security non-compliance." If a parcel is returned within the country, the cross-border transportation service provider will instruct third-party service providers (if any) to arrange for free re-delivery depending on the situation. If your parcel has already left the country and is returned due to reasons such as "international security non-compliance," "no one available to sign," "unspecified address," or "undelivered," you will be responsible for the re-delivery costs. The cross-border transportation service provider is not obligated to advance the costs for you.

(6) When the cross-border transportation service provider commissions third-party service providers to provide cross-border transportation services to you, the third-party service providers will set specific rules regarding the risks, disclaimers, and compensation limits of ross-border transportation services. You agree that the cross-border transportation service provider may execute responsibilities and compensation matters related to the risks, damages, and other exceptional circumstances involving your parcels according to these rules.

1. The normal conclusion of cross-border transportation services is marked by your normal acceptance or deemed acceptance of the parcels related to the goods purchased on your behalf. When accepting parcels, you must carefully inspect the external packaging and quantity. If you find any anomalies during the inspection, you should immediately refuse to accept the parcel and contact the logistics service provider. Otherwise, you have no right to raise objections after acceptance. In any case, the logistics service provider shall not bear any responsibility for the internal packaging of the parcels or any discrepancies in the quality or specifications of the goods after acceptance.
2. You should be prepared to sign for parcels at the designated delivery address, maintain normal communication, and promptly inspect and sign for the goods with the cross-border transportation service provider or their appointed third-party service provider. In the following situations, the cross-border transportation service provider has the right to consider that you have accepted the goods and have no objections to the goods and their services:

(1) You sign on the receipt and do not express any objections to the appearance and quantity of the goods in writing.

(2) Although you have written objections on the receipt, you fail to provide evidence or communicate with the cross-border transportation service provider regarding the objections.

(3) You refuse to sign on the receipt, but still accept the goods in reality.

(4) Your cohabitant or another person designated by you signs on the receipt on your behalf.

(5) You unreasonably refuse to sign on the receipt and reject the goods, and the cross-border transportation service provider will place the goods on-site.

(6) The delivery location you specified does not exist or cannot be reached. If you are unable to receive the goods within 3 hours after being notified by the cross-border transportation service provider, the goods will be placed on-site at the location you specified.

(7) The logistics service provider is unable to contact you, or after contacting you twice, still cannot carry out on-site delivery, and the cross-border transportation service provider will place the goods on-site.

(8) Other situations where the cross-border transportation service provider has the right to consider that you have accepted the goods without objections.

1. You are aware that under the following circumstances when signing for parcels, the cross-border transportation service provider may incur or increase costs. You should pay the relevant fees in advance or immediately upon signing for the goods. Otherwise, the cross-border transportation service provider has the right to refuse to carry out your instructions or retain the goods and refuse delivery. If you fail to make the payment within 10 days after the goods are retained, it will be considered that you have waived ownership of the goods. The cross-border transportation service provider has the right to dispose of the goods and use the proceeds to offset the costs. If the proceeds are insufficient, you should make additional payments:

(1) You request to change the delivery address.

(2) The logistics service provider is unable to contact you.

(3) Your delivery location requires the cross-border transportation service provider to pay fees for delivery.

(4) You request special delivery services.

(5) You request a delay in delivery, leading to the need for continued storage.

(6) Other situations that may result in additional costs.

1. You agree that the following circumstances, which result in the failure of the package to be delivered at the designated destination, do not constitute a breach of contract by the cross-border transportation service provider:

(1) Incorrect or unidentifiable recipient, delivery address, or contact information provided by you, resulting in unsuccessful delivery of the package.

(2) Your failure to cooperate with the customs requirements of the destination country by providing clearance documentation or paying taxes, resulting in unsuccessful delivery of the package.

(3) If the cross-border transportation service provider is unable to contact the designated recipient or access the delivery address for an extended period of time at the destination, and you fail to proactively contact us, resulting in the package being returned to the sender or destroyed.

(4) Unjustified refusal to accept the package by the user, resulting in unsuccessful delivery.

(5) Loss or theft of the package after it is deemed as signed for.

(6) After the package is returned to the logistics service provider due to unsuccessful initial delivery attempts at the destination, if you fail to apply for redelivery within the specified time, resulting in the package being destroyed.

(7) Other circumstances not attributable to the cross-border transportation service provider that lead to service defects, delays, or incomplete service.

1. For the items under the purchasing service order, when you perform the "submit parcel" operation on iviBuy, you shall pay the logistics service fees to the corresponding logistics service provider in accordance with iviBuy's rules. This may include international shipping fees, customs clearance fees, packaging fees, photography fees, additional fees for oversized or overweight items, remote area service fees, etc. The specific fees will be displayed on the page when you "Submit Parcel." Before paying the logistics service fees, you should carefully check the fee details and amount, and you agree not to raise any objections regarding the logistics service fees after payment.
2. If you do not perform the "Submit Parcel" operation on iviBuy for the items under the purchasing service order, the warehousing service provider in expoting country will not charge you for the logistics services in the exporting country. However, you are still responsible for the following expenses:

(1) Additional fees incurred from special logistics services you separately purchased, such as supplementary photography, special packaging, extended storage, etc.

(2) Logistics fees that you are responsible for violating this Agreement, such as exceeding the maximum storage period, unreasonably delaying transportation, or damage caused by defective purchased items.

(3) Expenses for returning goods to the seller due to your cancellation or termination of the purchasing order, such as shipping fees, repackaging fees, etc. If you fail to pay these expenses, the warehousing service provider in expoting country is not obligated to handle the return of goods.

1. If you unilaterally abuse the payment rules of a third-party payment institution during the process of receiving services provided by a logistics service provider, and without justifiable reasons, instruct the payment institution to refuse to transfer funds to iviBuy after receiving the logistics service payment from you, ultimately resulting in iviBuy's inability to perform collection and payment on your behalf, the logistics service provider has the right to consider you as a fundamental breach of contract and to take the following actions to pursue your breach of contract liability:

(1) If the goods are held by the logistics service provider, they have the right to refuse to submit the goods for international transportation or perform any other operations and retain the goods.

(2) If the goods have already been submitted for international transportation but are not held by the logistics service provider, they have the right to interrupt or terminate the transportation and retrieve the goods.

(3) If you have received the goods, the logistics service provider has the right to urge you to continue paying the logistics service fees and bear a penalty equal to twice the unpaid amount.

(4) Report your breach to iviBuy and request the freezing of the funds in your account or the suspension of withdrawal and use permissions for the recharged amount. If you fail to pay the fees within 3 days after being urged by the logistics service provider, they have the right to request iviBuy to directly deduct the payment from your recharged amount.

(5) After retaining or retrieving the goods in the above manner, we have the right to dispose of the goods and compensate ourselves with the proceeds obtained from the disposal.

(6) If the logistics service provider's losses cannot be compensated through the above measures, they have the right to demand further compensation from you.

1. You agree that your instruction to the payment institution to refuse transferring the logistics service payment without valid reasons, as mentioned in the explanation of Article 18, constitutes an unjustifiable act in the following situations:

(1) The instruction is given after the logistics service provider has received and provided logistics services for the goods.

(2) The instruction is given when the goods package has been signed for (or deemed as signed for), or when the goods package is not delivered according to the conditions specified in Article 15.

(3) The instruction is given based on circumstances not attributable to the logistics service provider.

(4) The instruction is given based on the theft or misuse of your iviBuy account.

(5) The instruction is given based on the unauthorized use of your payment account (bank or third-party payment institution account).

(6) Other situations where the logistics service provider should not bear responsibility.

1. You agree that after the logistics service order under this Agreementis concluded, if you cancel or terminate the purchasing service order, the logistics service provider has the right to continue charging you for the logistics services provided under this Agreement. Furthermore, if the logistics service provider has already delivered the goods for international transportation, you are not allowed to cancel or terminate the logistics service order. In such cases, the logistics service provider has the right to retain the fees already collected and pursue full compensation for any losses caused by your cancellation or termination of the logistics service order.
2. After paying the aforementioned logistics service fees, the logistics service provider generally will not charge you additional fees. However, if you request services such as forwarding, returning, or delayed services that result in the generation or increase of shipping or other logistics fees, or if it leads to the logistics service provider being liable for compensation or penalties to third parties, you shall bear these expenses or compensations for the logistics service provider's losses.
3. You agree that if the logistics service provider causes direct financial loss to you due to their own negligence while providing logistics services, they will compensate you. The specific compensation standards, calculation methods, deductible items, and other matters will be governed by the provisions of this Agreement, other clauses, and the compensation rules published by the logistics service provider on iviBuy. In principle, the compensation shall not exceed the total logistics fee charged by the logistics service provider. If the logistics service provider entrusts third-party service providers to provide logistics services to you, the third-party service providers may set specific rules regarding the risks, disclaimers, and compensation limits for the logistics services. You agree that the logistics service provider may enforce these rules in relation to the risks, liabilities, and compensation arising from damage, loss, or other exceptional circumstances involving your packages. If the logistics service provider provides you with the liability or compensation rules of such third-party service providers, it shall be deemed that the logistics service provider has fulfilled their burden of proof.
4. The cross-border transportation service provider hasopened international transportation value-added services on iviBuy, and you can choose whether to purchase this service on your own. If you choose to accept international transportation value-added services, you need to pay international transportation value-added freight to the cross-border transportation service provider for the service. The amount of the value-added freight is calculated based on a certain percentage of the total price of your purchased goods and basic freight, and the specific amount displayed on iviBuy at that time shall prevail. If you purchase international transportation value-added services, the cross-border transportation service provider promise to compensate you for actual losses caused by their wrongful behavior, but the compensation amount does not exceed the maximum amount set by the cross-border transportation service provider, and the international transportation value-added service does not apply to goods specified in Article 26 or items prohibited or restricted by laws and regulations. the cross-border transportation service provider have published the compensation standards under this value-added service on iviBuy, and you should read them carefully before purchasing this service.
5. When you perform the "submit parcel" operation on iviBuy, you should truthfully fill in the value of the parcel related to your goods so that the cross-border transportation service provider can entrust other actual carriers to complete customs clearance declaration for your parcel. You understand that the cross-border transportation service provider set the reporting value rules for transportation routes based on the requirements of the actual carriers selected by you for transportation, and the actual carriers will set different limits on the declared value of goods for different countries. These limits may not match the actual value of your parcel, which may result in your goods being detained by official agencies or you being fined. You do not require the cross-border transportation service provider to bear responsibility for this.
6. In any case, logistics service providers are not responsible for delays, damage, loss, or non-delivery of services caused by the following circumstances:

(1) Natural disasters such as typhoons, earthquakes, and tsunamis;

(2) Government control actions such as customs supervision, traffic control, and health inspection and quarantine;

(3) Mandatory measures, decisions, or orders by administrative or judicial authorities;

(4) Accidental traffic accidents, strikes, sudden wars, and other unexpected events;

(5) Any applicable amendments, cancellations, or international treaties of laws, regulations, and policies;

(6) Acts of violence such as terrorist events, robbery, and looting;

(7) Your logistics information is incorrect, or you refuse to receive the goods.

1. You understand and agree that even if the goods you choose belong to items that are allowed to be sold or transported by the official authorities of the export destination, they may still be unshippable due to belonging to the following categories. At that time, logistics service providers have the right to refuse to provide services, and you need to bear the consequences yourself. If iviBuy has other rules related to the consignment of goods, you shall also comply with them:

(1) Sensitive goods: sensitive items such as essential oils, care liquids, lubricants, batteries, and adhesives.

(2) Goods that may be subject to certain mailing risks due to customs policies: counterfeit products, large quantities of liquids or powders, electric products, foods or medicines, etc.

(3) Goods that cannot be professionally inspected: electrical appliances, branded or counterfeit products, tickets, card products, model products, etc. except for those you promise to bear quality risks.

(4) Fragile goods: ceramic or glass products, irregularly shaped goods (wipers, car shields, etc.), etc., except for those you promise to bear logistics risks.

(5) Dangerous goods: various firearms, ammunition, dangerous goods with explosive, flammable, corrosive, radioactive, toxic, biological hazards, environmental pollution, or public health hazards, or goods whose nature or packaging may harm postal service personnel or suspected of contaminating mail or postal equipment.

(6) Improper cultural goods: political propaganda newspapers, books, various publications, promotional materials, printed materials that are harmful to social security and stability, and obscene materials.

(7) Financial real assets: currency, bills, securities, etc.

(8) Fresh and perishable goods: such as vegetables, fruits, fresh meat, seafood, live animals, etc.

(9) Poorly packaged goods: items that may endanger personal safety, contaminate, or damage other mail equipment due to inadequate packaging.

(10) Opium, morphine, and other narcotic drugs. However, items that have been issued transportation certificates by relevant competent authorities or judicial agencies, are used for litigation evidence, or are shipped as insured parcels or declared value parcels for medical or scientific research purposes and have been approved by the destination post office are not subject to this restriction.

(11) Other items that do not meet postal conditions according to the laws, regulations, policies, or international treaties and conventions of the origin, destination, or transit countries.

1. You can use the information technology services of this platform to entrust logistics service providers to provide goods transshipmentlogistics services for packages that need to be transshipped from your export location to your overseas receiving location. At that time, you can fill in the necessary information on this platform for entrusting package transshipmentwithin the exporting country. After you click on the " Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid authorization documents), the domestic warehousing service provider in the exporting country will independently accept your logistics service commission and provide you with domestic warehousing services in the exporting country. If the package involved in the transportation of your aforementioned goods requires international transportation, you should Submit Parcel on this platform and click on the "Declaration of Entrusting Cross-border Transportation Services" (or other valid authorization documents). At that time, the cross-border transportation service provider will independently accept your logistics service commission and provide you with international logistics services. The behavior of you and the corresponding logistics service provider when entrusting goods transshipment services shall be subject to the provisions of these rules. You are aware that under the goods transshipment services, the basic warehousing services provided to you by the domestic warehousing service provider in the exporting country in accordance with these rules are free of charge, but you still need to pay fees for special warehousing services in accordance with these rules; You should pay international shipping fee and other related fees to cross-border transportation service providers in accordance with these rules.
2. You can independently decide whether to pay a reward to the logistics service provider for the services they provide. To protect your legitimate rights and interests, the logistics service provider agrees with the reward limit and other rules set by iviBuy. You can request a refund within 30 days after paying the reward. If you exceed the deadline for requesting a refund, the purchasing service provider has the right not to respond to your request and will not refund.
3. You agree that the information and data generated from the logistics service activities between you and the logistics service provider, except for your personal biometric information and other privacy data, are commercial data. The ownership and other legal rights of these data belong to iviBuy, which has the right to collect, store, dispose of, use or share with third parties. You agree to transfer commercial data to iviBuy.
4. Under this rule, the logistics service provider's liability for compensation for breach of contract due to their own fault does not include your potential profits, and the indemnity, compensation or penalties you paid to third parties. The compensation amount shall not exceed the value of the goods you entrusted to purchase (as charged by the seller of the goods) or the limit specified in the compensation rules published by the logistics service provider (whichever is lower).
5. This rule constitutes part of the service agreement between you and the logistics service provider.If any party violates the provisions of this rule and causes losses to the other party, the offending party shall bear compensation liability to the damaged party, including but not limited to direct property losses, lost profits, fines (or liquidated damages, compensation, or relief payments) paid to others, dispute resolution costs, except as otherwise provided in other provisions of this rule.
6. If you need to consult with the logistics service provider regarding the services it provides or matters related to this rule, you can contact the customer service personnel of the logistics service provider through the iviBuyy Platform, and the customer service personnel will promptly provide feedback to you.
7. You confirm that the email address or other contact information you provided when registering as a iviBuy user is an effective channel for receiving information, notices, or legal documents. When information, notices, or legal documents are delivered through the aforementioned methods, they are deemed to have been effectively delivered.
8. The provisions of this rule shall be governed by the laws of the mainland of the People's Republic of China and shall be interpreted in accordance with such laws.
9. Any disputes or controversies between you and the logistics service provider under this rule shall be submitted to the Hangzhou Arbitration Commission and shall be arbitrated in accordance with the effective arbitration rules of the commission at that time.
10. The logistics service provider and you both agree and acknowledge the terms related to them in the "Main Text of iviBuy User Registrationand Service Agreement"; the nouns used in this rule, such as various subjects, service items, fees, etc., have the same meanings as those in the "Main Text of iviBuy User Registration and Service Agreement".