Help Center
Help Center

1 . How long can the goods be stored in the iviBuy warehouse?

Shopping Agent preservation period of parcels is 90 days, calculates from the order status "stored". If it is over 90 days, you have still not yet submitted a parcel delivery order, or still no feedback from you, goods will be automatically considered given-up and will be destroyed.

Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.