Help Center
Help Center

PayPal frozen status when topping up

Paying via PayPal causes frozen status: due to your account is abnormal, your topping up money will be frozen by bank and wait for verify. At that period of top up, money will be transferred into frozen account. We suggest you to contact your bank immediately, or you can contact iviBuy online customer service for help.
Next

Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.